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Warranty & Returns Information
Terms:
All orders are shipped prepaid, via UPS when possible.
Visa, MasterCard, Discover and Paypal are accepted. All custom
and special orders must be pre-paid.
Foreign Orders:
Foreign orders will ONLY be processed upon wire transfer receipt
and clearing of US funds. PLEASE do not email us asking if we'll
accept your stolen credit card. We will NOT! Please do not ask
us to alter an invoice so you can save tariffs, we will not.
Returns:
Returns are gladly accepted within 30 days of purchase. No
product may be returned without proper authorization.
All returns other than warranty items will be charged a 15%
restocking fee. You MUST call us at 732-751-1403 for an RMA
number. Ship the item back, insured, with the RMA number written
on the outside of the box. Any item returned without advanced
authorization will be refused delivery and returned to you. NO
returns on electrical parts unless due to manufacturer failure.
Shipping:
All orders will be shipped UPS whenever possible unless
otherwise requested. We try our best to get all in-stock orders
out within 48 hours. All shipping charges must be pre-paid.
Special freight (overnight, 2 day air etc) will be charged
extra, as will oversized or overweight items (frames, engines
etc). Shipping charges to Alaska and Hawaii, if higher than the
applied shipping charge, will be charged the extra amount.
Warranty and Liability Limitations:
Creative Cycles warrants its products to be free from defects in
workmanship for one year. Products failure which falls
under our warranty will be repaired or replaced only at our
discretion, after Creative Cycles determines the failure is a
result of defect in workmanship. Creative Cycles parts are
guaranteed against defects in material and workmanship.
Replacement will be limited to parts only, and does not include
labor claims. In no event shall this warranty exceed the
original purchase price of the product nor shall Creative Cycles
be responsible for special, incidental or consequential damages
or costs incurred due to failure of the product. We make
no claims as to the fitness of any particular use of our
products, since the end use is the responsibility of the
consumer. This warranty applies only to the original
purchaser of the product and is non-transferable. Breaking
the product,
improper use or installation, accident, water or element damage,
abuse, unauthorized repair and/or alteration will void the
warranty.
Creative Cycles, Inc
disclaims any liability for consequential damages due to breach
of any written or implied warranty on all products manufactured
by Creative Cycles, Inc.
Creative Cycles, Inc makes no representation as to any of its
products expressed or implied, including without limitation any
warranties or merchantability or fitness for a particular
purpose.
Creative Cycles Inc
parts and accessories are not DOT approved. All our products are
for custom application.
Chrome:
Chrome plating is a delicate cosmetic finish and is not designed
for durable long lasting use on today's high performance
motorcycles. Bluing is not caused by defective chrome. Normally
it is caused by improper jetting of the fuel system following an
exhaust system change. Our chrome plater will warranty their
chrome plating until it is installed on a motorcycle. THEY
WILL NOT WARRANTY CHROME AFTER IT HAS BEEN INSTALLED AND IS IN
USE !! We will gladly honor this same warranty.
NOTE: Motorcycles can be dangerous. Creative Cycles, Inc
has no control over the usage of any part. We expect
our Dealers and the Dealer's customers to exercise good
judgment as to the proper selection, installation, use and
maintenance of any parts. Creative Cycles, Inc assumes no
responsibility for damage or injury of any kind because of the
misuse or the improper application of any parts in
any way by any person. Creative Cycles Inc shall not be
liable for indirect or consequential damages whatsoever. All
matters shall be interpreted under New Jersey law. Use your head
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